Why This Was a Problem: Seniors often find overused QR codes, static wall text, or small labels difficult to engage with. Accessibility barriers can prevent them from fully experiencing cultural spaces. 

My Role & Contributions: 

• Led ideation sessions with the team and proposed the “Tap&Go Audio Stick.” 

• Designed the persona Landon Xue (65, impaired vision) to keep user needs central (user-centred goal). 

• Refined key features: tactile buttons (play, pause, speed, volume), NFC-based activation, and multi-language audio. 

• Documented how Indigenous voices could be incorporated to make content more inclusive. 

Challenges & Adaptations: 

• Balancing technology with a simple layout to avoid overwhelming users while still making the device functional. 

• Adapting design decisions after testing scenarios with personas. 

Key Insights: 

• Accessibility-first thinking leads to more inclusive design outcomes. 

• Small details, like tactile buttons and language options, make a big difference in usability. 

Reflection: If I revisited this project, I would prototype a working model for usability testing and gather direct feedback from older adults to validate assumptions. As of August 23rd, 2025, the prototype is in the works in collaboration with the Canadian Museum of Flight at Langley Regional Airport.